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Call Us

1.800.220.2497

Normal Business Hours:

Monday - Friday 8:15 AM - 5:00 PM
Saturday 9:00 AM–1:00 PM

Debit/ATM Card

To report a lost or stolen debit/ATM card during Fidelity's normal business hours, please call 1-800-220-2497. 

After business hours, please call 1-800-500-1044. 

Credit Card

To report a lost or stolen credit card, please call 1-800-599-7889.

Contact Us Online

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